What we do is important but how we do it also influences our personal and organisational success. ‘Brand’ isn’t just typography and colour palettes. It’s reflected in our culture too. It’s how we treat our customers and the people we work with.
To be one of the world’s great service companies, helping customers, communities and people to prosper and grow.
We work together respectfully to deliver the best outcomes for our customers and the organisation. We value each other
We delight our customers by deeply understanding and exceeding expectations
We are each accountable for our actions, our honesty and doing the right thing
We have the courage to think boldly and find new ways of doing things
We pursue personal, team and business excellence